Product descriptions play a vital role in the world of commerce. They serve multiple purposes – perhaps most importantly in the way they contribute to the shopper experience while adding authority to a business’s website.
An effective product description is more than just content for content's sake – it should offer your customers the chance to see their desired item as if it was right in front of them. Optimally, this can be achieved through a multimedia experience using 3D and augmented reality, complemented by SEO-rich text.
By providing valuable details and insights about your products, these descriptions empower customers to make informed choices and feel confident in their purchasing decisions. Furthermore, well-crafted descriptions are professional and demonstrate a commitment to customer satisfaction and an improvement of the online purchase journey.
Experience a 3D and AR product
Crafting compelling product descriptions serves as a powerful tool for both informing and enticing potential customers. It goes beyond the mere provision of product features and benefits, fostering an emotional connection that increases the likelihood of a purchase. With 3D and AR experiences becoming a fundamental part of the way consumers shop, now is the time to incorporate this technology into your business.
The impact of effective product descriptions on ecommerce sales
For e-commerce entrepreneurs, neglecting the importance of well-crafted product descriptions can have detrimental effects on sales performance. It is essential to invest time, effort, and careful consideration into creating captivating copy that resonates with your intended audience.
By dedicating yourself to the task of developing engaging product descriptions, you can drive higher sales figures, earn customer loyalty, and enhance the reputation of your brand.
Understanding your target audience
Gaining a deep understanding of your target audience has the potential to make your business more profitable through increased sales and fewer returns. While marketing your product or service, you must recognize that not everyone can be your ideal customer. Instead, your efforts should be finely tuned to attract and convert your target demographic, which genuinely needs and values what you offer – and is willing to invest in it.
The importance of understanding your target audience
Target audiences play a vital role in effective marketing strategies. Therefore, it is advised to delve into the subject and explore the benefits of identifying and reaching the right target market.
By doing so, you can unlock the potential for higher conversions, increased customer satisfaction, and ultimately, more sales. Additionally, you can learn how to identify and connect with your target audience.
Techniques for researching your target audience
Prior to creating product descriptions and images, you must understand your target audience and their specific needs.
Conduct thorough research on their demographics, preferences, challenges, and motivations, and utilize this knowledge to customize your content accordingly.
Adopt a language and tone that resonates with them and emphasize the benefits and features that are most relevant and important to them.
How to use your research to tailor your product descriptions to your audience
Once you have pinpointed your audience, the next step is to craft your language strategically around them, transforming simple product features into enticing benefits.
To effectively sell your product, convince customers of how these features will specifically benefit them through well-written descriptions. By understanding your buyer's persona and needs, you can present the features as solutions to their problems.
Utilizing powerful and compelling words that resonate with your target audience creates a persuasive impact, influencing their perception and desire for your products.
Additionally, creating a sense of urgency with carefully chosen words can reduce cart abandonment and prompt immediate purchase.
READ MORE: A complete guide to building 3D interactive product models for e-commerce
Key elements of a compelling product description
To create an effective product description, there are a number of elements to think about, which should include search engine optimized text (SEO):
Just like with a blog post or a news story, a headline or title summarizes what the product is, taking into account important SEO keywords (more information about that later) that your customers may use in an online buyer search.
Put yourself in the shoes of your customers. What do they want to know? Going back to your customer demographic, think about their preferences, tone of voice and preferred vocabulary. Consider whether they are receptive to informal language or prefer a more professional approach. Identify the questions they commonly ask and ensure you address them in your descriptions.
By adopting a language and approach that aligns with your ideal buyer, you can establish a stronger connection and enhance the overall customer experience.
Features and benefits
Make sure to include a paragraph that highlights the benefits and features of the product. This section should specify the product's use, perhaps showcasing, for example, how it saves customers money, time, effort, and provides peace of mind.
Next, present a concise list of key features using bullet points, such as dimensions, color, weight, materials, and durability.
By incorporating images of the product, you solidify its authenticity and align it with the description provided. Visual representations build trust with consumers, so aim to offer multiple angles whenever feasible.
Additionally, utilizing videos provides a powerful means to showcase product features, allowing customers to see the product in action.
If you really want to make your product stand out, you can incorporate AR into your product configurations to showcase them in 3D. There are a number of advantages of augmented reality in retail, for example, as it allows customers to see their desired product in their space.
Customer reviews and ratings
It is recommended that businesses provide buyers with the opportunity to share their feedback about the product and overall shopping experience.
Consumer reviews hold more weight in the eyes of potential customers compared to a sales pitch. Displaying these reviews builds trust among potential customers, as they perceive past buyers to be more genuine and transparent regarding any dislikes or issues.
READ MORE: Meta launches new AR-powered adverts to Facebook Stories and Reels
Tips for writing effective product descriptions
The primary objective of product descriptions is clear – to drive sales. But creating compelling and persuasive copy doesn't have to be a daunting task, you just need to remember a few key things.
Keep it concise
Not only is this important for SEO purposes, but it also allows the customer to scan-read the information. People are busy and don’t want to have to read an essay about a sofa or wardrobe. They want to know basic information, such as what it is, the materials it is made from, its dimensions, and color options. Of course, that’s not to say that style and flare shouldn’t be added to the product description. This again goes back to customer demographic and preferred language.
Use persuasive language
By employing impactful and persuasive language, you can enhance the perception of your product's features. This allows you to make compelling arguments that entice customers and increase the likelihood of a purchase.
Your selection of descriptive words should resonate with the aspirations of your target audience, igniting desire for your products. Moreover, creating a sense of urgency through carefully chosen words can effectively persuade customers to make an immediate purchase, thereby reducing cart abandonment.
Address pain points and offer solutions
Addressing customer pain points is vital for facilitating easier purchasing decisions and increasing sales.
To identify these, consider methods such as conducting customer interviews, conducting surveys to gather direct feedback, and researching customer behavior. By understanding the issues that customers have, you can pinpoint why they exist and how you can address them.
Use sensory words to engage the reader
Sensory words can be effectively utilized in business. Research has shown that when used correctly, they increase sales by engaging the brain's processing power. They also inject personality into otherwise mundane content.
When it comes to describing your products, try to harness the enchanting power of these sensory words, which evoke our experiences of the world through senses like smell, sight, hearing, touch, and taste, to vividly describe colors, shapes, and styles.
Highlight unique selling points
A unique selling point (USP) is a marketing term that sets a product or brand apart from competitors. It highlights a specific trait or benefit that a competitive offering lacks, such as cost, quality, experience, or innovation.
A successful USP attracts new customers by addressing their needs while emphasizing a product’s strengths. It should differentiate the product from others like it and appeal to customer preferences.
Remember, customers don’t want to be bogged down with jargon that only makes sense to marketing managers and CEOs. Think about how these USPs could be written into your description using the tips above.
Bring product descriptions to life with AR
According to Atlassian, people remember 10% of what they hear, 20% of what they read, and 80% of what they see and do.
With this in mind, it might be shrewder to concentrate on visual descriptions using 3D and augmented reality – especially in industries such as furniture or retail, where the products require a closer inspection. In this instance, keep the text more succinct and factual and allow the AR to do the talking.
The technology can showcase not only the product in 3D with options to select colors and materials, but you can also place the product in your space to ensure that it will fit and suit the area you want it to occupy.
READ MORE: How Snap’s ARES suite is boosting business AR takeup
Optimizing product descriptions for SEO
As previously mentioned, copy should be optimized for internet search engines. Crafting the perfect descriptions for your customers is one thing, but if they can’t be found through a web search, then you are wasting your time (and marketing budget).
Techniques to optimize product descriptions for SEO
Optimizing SEO for product descriptions requires identifying the right keywords to ensure search engines understand your pages and improve their visibility to online searchers. Keywords are an important part of creating SEO copy. But beware not to ‘keyword stuff’ your descriptions – Google will penalize for this.
To conduct effective keyword research, start with a reliable keyword tool like SEMrush, KWFinder, or Moz Keyword Explorer. These tools provide valuable data on search volume, keyword difficulty, and related terms, helping you identify long tail keywords with higher conversion potential.
By incorporating long tail keywords into your product descriptions, you can attract motivated buyers and increase your chances of generating sales.
Avoid compromising readability
When writing, it is important to maintain your unique tone, voice, and style instead of compromising them solely for SEO purposes. Write in a natural and engaging manner, employing simple and clear language.
Copywriter Cass Polzin offered advice in a LinkedIn post that stressed the importance of writing for a human, not a robot. She said that creating SEO-friendly content goes beyond excessive keyword repetition. Instead, it focuses on naturally incorporating a few target terms while delivering exceptional value to your audience.
By engaging readers with valuable content, you encourage them to spend more time on your page, share it with others, and explore the links you've provided. These factors collectively contribute to a significant improvement in your SEO ranking.
Example and analysis
Just because the product descriptions have been completed does not mean that they should be left and ignored from that moment on. Businesses should continue to monitor their effectiveness and change any information– including graphics – when needed.
Product description analysis involves systematically monitoring, collecting, and analyzing data related to a product description. This includes examining the description text, images, product features, and other relevant components.
The primary objective of this analysis is to identify and address any errors, inconsistencies, or issues within the description. Additionally, it serves as a means to track unauthorized use of your materials by others.
Putting theory into practice
The furniture sector is a perfect example of how 3D and AR enhanced product descriptions are complementing existing search engine optimized text.
Sunbed manufacturer Balliu has successfully integrated the technology for its Lola product by incorporating a multimedia experience that benefits its clients.
Click on the 3D image below to see it in action on Balliu’s website.